
Alexander Corvinus
Doesnt connect remotely about 95% of the time... and when it does the onscreen layout is wrong and temp sensors have erroneous readings if at all. Shows equipment on my RV that I dont even have. If it cant connect reliably then what good is it? We travel with our dogs and when we are away we need the ability to monitor and adjust settings for safety.
2 people found this review helpful

RackOnInNC None
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Updated from 3 stars to one. Shortly after last update can't get it to connect or work at all. Won't connect locally, just goes back and forth from not being able to connect remotely because it isn't connected locally. Update 6/26/2023: It's been nearly a month since the app stopped working still no fix. I have sent 3 screen recordings showing what it is doing, and there has been an update but still not working. Please fix?
9 people found this review helpful
Firefly Integrations
February 20, 2023
Thank you so much for your feedback! We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further!

Ken W
I get reliable connections by bluetooth and by internet wifi. I did have a major problem in that the app would allow the floorplan of my motorcoach. Uninstalled the app and reinstalled it multiple times, and cleared the cache multiple times. Still would not let me have the right floorplan. Support and service from Firefly was good, but still could not get the right floorplan. Finally, I decided to power down the phone (android) and reboot it. That did the trick. Works fine now.
1 person found this review helpful